CPME Terms of Use
Welcome to Core Project Management Essentials, LLC. (hereinafter referred to as “CorePME”).
IMPORTANT
Thank you for choosing CorePME for your project management education and consulting needs. Before you proceed, please take a moment to review and understand the following terms and conditions, which constitute a legally binding agreement between you (referred to as “You” or the “Authorized User”) and COREPME. By accessing and using our website, coaching and consulting services and online education system (referred to as “the Site”), you signify your acceptance of these Terms of Use. If you do not agree with any part of these terms, kindly refrain from using the Site for any purpose.
CPME reserves the right to modify the Terms of Use at any time without giving you prior notice, so be sure to check back Terms of Use periodically. Your use of the Site following any such modification constitutes your agreement to follow and be bound by the Terms of Use as modified.
COPYRIGHT
The content, arrangement, and design of this Site are the intellectual property of COREPME and its licensors, safeguarded by copyright and other relevant intellectual property laws. You are granted permission to use the Site and its content exclusively for personal, non-commercial purposes and without the right to edit or modify any part of it. Reproduction, distribution, dissemination, display, sale, publication, or any other unauthorized use of the site content and training materials is strictly prohibited. All rights not explicitly granted herein are hereby reserved.
COREPME reserves the right, though not obligated, to review all submissions before posting and may choose not to post submissions for any reason without prior notice.
DISCLAIMER OF WARRANTIES AND LIABILITY
No Warranty
We want to make it clear that while we are committed to providing valuable services, we cannot guarantee specific outcomes or results. We do not make any representations or warranties, either express or implied, regarding the accuracy, completeness, reliability, or suitability of the information, content, or materials offered through our Platform. All content and services are provided on an ‘as-is’ and ‘as-available’ basis. While we strive to assist you in preparing for the PMP exam or achieving project success, we cannot ensure that our services will precisely meet your individual requirements or expectations.
Professional Advice
Our training, coaching, and consulting services are designed to provide educational information and guidance in the areas of project management. However, we do not provide legal, financial, medical, or any other professional advice.
Limitation of Liability
To the fullest extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising out of or in connection with your use of our Platform or any information, content, or services provided herein.
Third-Party Content
Our Platform may contain links to third-party websites or resources. We do not endorse, control, or guarantee the accuracy, completeness, or reliability of any third-party content or services. Your interactions with third-party websites and resources are at your own risk, and we shall not be responsible for any harm or damages resulting from such interactions.
Indemnification
You agree to indemnify, defend, and hold us harmless from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorney’s fees) arising out of or related to your use of our Platform, violation of these terms, or infringement of any third-party rights.
Changes to Terms
We reserve the right to modify or update this Disclaimer at any time. Any changes will be effective immediately upon posting on our Platform. It is your responsibility to review this Disclaimer periodically to stay informed of any updates.
Prices for our products and services are subject to change without prior notice.
USER OBLIGATIONS
By using our services, you affirm that you are of legal age to enter into a binding contract and not barred from receiving services under the applicable laws of your jurisdiction. You agree to provide accurate, current, and complete information about yourself during registration and beyond.
You are responsible for safeguarding the confidentiality of your account and password, as well as for all activities occurring under your account. Promptly notify COREPME of any unauthorized use of your account or any security breach. COREPME cannot be held liable for losses or damages stemming from your failure to adhere to this section. You are also expected to comply with local rules governing online conduct and acceptable content, in accordance with applicable laws.
Please refrain from uploading, posting, emailing, transmitting, or making available any content that:
- Is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, false, inaccurate, or invasive of another’s privacy.
- Is bigoted, hateful, racially offensive, or otherwise objectionable.
- Infringes on any patent, trademark, trade secret, copyright, or other proprietary rights of any party.
- Violates any local, state, national, or international law.
- Harasses others, collects or stores personal data about other users.
- Impersonates or misrepresents your affiliation with any person or entity.
- Spams, posts unauthorized advertising or promotional materials, or engages in any form of solicitation.
- Contains software viruses or any other computer code intended to disrupt, damage, or limit the functionality of computer software or hardware or telecommunications equipment.
USER COMMUNITY DISCUSSIONS
You acknowledge and agree that COREPME may, at its discretion and without prior notice, discontinue or alter COREPME discussion groups or platforms and may restrict or terminate your access to them without liability. You are subject to any posted guidelines or rules applicable to discussions, which are incorporated by reference into these Terms of Use.
By posting content, you grant COREPME a non-exclusive, royalty-free, worldwide, perpetual, irrevocable right and license to use, copy, distribute, create derivative works from, display, modify, reformat, transmit, and otherwise utilize such content in connection with the Site.
COREPME is not liable for the deletion or failure to store any content or information.
You agree to indemnify and hold COREPME, its officers, members, and employees harmless from any claims, damages, losses, or costs (including reasonable attorney’s fees) arising from your content or violation of these Terms of Use.
TRADEMARK INFORMATION
The COREPME and PM Teacher logos are registered trademarks and service marks of COREPME. All other trademarks, service marks, and logos on this Site belong to their respective owners. All content on the Site is protected by U.S. and international copyright, trademark, and other laws and is the property of COREPME or its licensors, partners, affiliates, or third parties. You are prohibited from using any marks or logos from the Site without express written consent from the trademark owner, except as permitted by applicable law.
Downloading, copying, reproducing, displaying, distributing, transmitting, publishing, transferring, or creating derivative works from any content or information obtained from the Site is strictly prohibited without prior written permission from COREPME.
GENERAL PROVISIONS
Please note that the Site’s content may contain grammatical or typographical errors and may be subject to change or updates without prior notice. COREPME does not guarantee a completely error-free Site.
For additional information or inquiries regarding these Terms of Use, please send an email to: ContactUs@CorePMEssentials.com or write to:
Core Project Management Essentials, LLC.
Attn: Legal Department
5757 W. Century Blvd., Executive Suite 700-52A
Los Angeles, CA 90045
Date of Last Modification: May 1, 2025
Refund Policy
At Core Project Management Essentials, LLC, we want to express our heartfelt gratitude for choosing us as your partner in personal development. Your trust in us fuels our dedication to empowering our students, and we are committed to ensuring your satisfaction remains at the core of our mission.
We understand that occasionally, a course may not fully align with your expectations, and we are here to simplify and clarify the refund process for you. Our goal is to make it as straightforward and transparent as possible, all while keeping your best interests in mind.
When you make a purchase from us, you automatically agree to our Privacy Policy, Terms of Use, and this Refund Policy, which are carefully crafted to safeguard your interests and ensure a smooth journey with us.
Course Refund Terms
100% Refund Within 7 Days: If, within seven (7) days of your course purchase, you discover that the course doesn’t meet your expectations, you can request a full refund. We understand that sometimes plans change, and we aim to provide you with peace of mind.
50% Refund Within 8-30 Days: Even if you realize within 8 to 30 days of purchasing the course that it’s not the right fit for you, there’s no need to worry. You can still receive a 50% refund of the total fees paid.
No Refund After 30 Days: Unfortunately, we won’t be able to provide a refund if your request is received after 30 days of purchasing the course.
Conditions for Eligibility
To ensure fairness for all participants, our Money Back Guarantee comes with a few conditions. This guarantee will be voided if any of the following conditions are met:
- Accessing and completing more than one (1) training module.
- Completing 25% or more of the practice exam.
- Downloading any E-Books associated with the course.
- For Instructor Led Virtual Training, the student must submit a refund request no later than eight days before the course start date to be eligible for a 100% refund.
Please note that Company reserves the right to postpone/cancel an event or change the event location due to insufficient enrollments, instructor illness, or force majeure events (such as floods, earthquakes, political instability, etc.).
How to Request a Refund
For your convenience, we offer two methods to initiate a refund:
- Submit a refund request via our website contact form. Be sure to include your order number for a swift process.
- Contact Customer Support via phone at (877) 633-2763.
Refund Processing
Once your refund request is approved, we will process it within ten working days. Please keep in mind that it may take up to seven business days, depending on your bank’s processing time, for the refunded amount to reflect in your account.
Coaching Services – Cancellations, Renewals, and Rescheduling
You have a generous thirty (30) days after your coaching service purchase to cancel and receive a full refund. After this cancellation period ends, all purchases become final, and fees paid become non-refundable.
Should you need to initiate a refund, please contact your coach via our website contact form or reach out to our customer support at support@CorePMEssentials.com. Refund requests must be submitted within 30 days of your initial signup, not first scheduled meeting.
End of Course Subscription Period
When your subscription is canceled or ends, your account will automatically become disabled.
Coaching Service Renewals
Our coaching plans do NOT automatically renew. You have the option to renew your subscription at the end of your plan. We do reserve the right to deny subscriptions, renewals, or other purchases for any reason. To ensure a smooth transition, please discuss your interest in renewing your plan before it expires to allow us to maintain your regular schedule.
Session Rescheduling
If you need to reschedule a coaching session, please submit your request via email with at least 24 hours’ notice before the scheduled call time, regardless of the reason for the cancellation. No-show calls, where the client does not respond to the coach’s attempts to make contact via agreed medium will be considered as “completed calls” and will not be rescheduled.
Non-Disclosure Agreement
Both parties are required to agree to a non-disclosure agreement, ensuring the strict confidentiality of information. Neither party shall disclose any information or material to any person or entity, except information that is publicly available or becomes publicly available without the involvement of the recipient party.
We hope this information provides clarity about our policies and procedures. If you have any further inquiries or need assistance, please do not hesitate to get in touch. Your satisfaction and success are our top priorities.
Thank you for choosing Core Project Management Essentials as your partner in personal development.
Evelyn Brooks
Founder & CEO
Core Project Management Essentials, LLC.
PMI, the Registered Education Provider logo®, PMP®, CAPM®, PMI-ACP®, PMI-RMP®, and PMBOK® are registered trademarks of the Project Management Institute, Inc.
All other trademarks are owned by their respective owners.